Privacy Policy — PIXELARTPRINTS

1) Who we are

Data Controller: PIXELARTPRINTS LTD (Company No. 16466294, United Kingdom)

Contact email: contact@pixelartprintscollection.com

2) Information we collect

Identity & Contact Data — name, email address, billing details you provide at checkout or when contacting us.
Transaction Data — orders, purchase history, and fulfillment records. We do not store full payment card numbers; payments are handled by third‑party processors.
Technical Data — IP address, device/browser data, pages viewed, and cookies necessary for the Site to function and for analytics.
Communication Data — messages you send to us (e.g., email, contact forms) and our replies.

3) How we use your information

To process orders, deliver digital downloads, and provide customer support.
To send transactional messages (order confirmations, updates, support responses).
To improve the Site, prevent fraud, and ensure security.
With your consent, to send optional marketing updates which you can unsubscribe from at any time.
To comply with legal obligations (e.g., tax and accounting rules).

4) Legal bases (GDPR/UK GDPR)

Contract — to fulfill your order and provide the services you request.
Consent — for optional marketing emails and certain cookies/analytics.
Legitimate Interests — to protect our Site, prevent fraud, personalize content, and understand usage.
Legal Obligation — to meet tax, accounting, and regulatory requirements.

5) Sharing your information

We share information with trusted service providers who help us operate the Site and deliver orders, such as:

Website hosting/CDN and email providers.
Payment processors (e.g., Stripe or similar) — they receive payment details directly and process transactions on our behalf.
Analytics and security partners.

We may disclose information if required by law or to protect our rights, users, or the public. We do not sell your personal data.

6) International transfers

Your information may be processed outside your country. Where applicable, we rely on legally recognized safeguards (such as standard contractual clauses) to protect your data.

7) Data retention

We keep personal data only as long as necessary for the purposes described above, including to fulfill orders, provide support, meet legal/financial obligations, and resolve disputes.

8) Your rights

Subject to local laws, you may have rights to access, correct, delete, restrict, or object to processing of your personal data, and to data portability. You can withdraw consent where we rely on consent. To exercise these rights, contact us at contact@pixelartprintscollection.com.

If you are in the UK or EU, you also have the right to lodge a complaint with your local data protection authority.

9) Cookies

We use cookies and similar technologies to run the Site (e.g., remembering preferences) and, with consent, for analytics/measurement. You can manage cookies through your browser settings and — if implemented — our cookie banner.

10) Children

Our Site is not intended for children and we do not knowingly collect personal data from anyone under the age required by applicable law.

11) Changes to this Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a new effective date.